Teleco Warranty

Teleco guarantees its satellite dishes and terrestrial antennas against any material and/or construction fault and defect. The warranty offered by TELECO is limited to the free-of-charge replacement or repairing of any parts that are deemed faulty by TELECO. The warranty is applicable for the period set below starting from the product purchase date; however, it will only be considered valid if the Customer is able to produce a written document (invoice or tax receipt) showing the purchase date. The following is excluded from the TELECO warranty:

 

a. Damages caused by incorrect installation and/or use and/or maintenance

b. Damages resulting from product alterations not authorised by Teleco

c. Damages resulting from the use of spare parts different from original Teleco parts

d. Damages resulting from repairs carried out by personnel not authorised by Teleco

e. Normal part wear;

f. Expenses incurred for spare parts transport between the Customer's and the service centre

g. Damages that may occur during transport: the Customer shall always be responsible for transport risks.

 

In all cases Teleco warranty is offered on a 'back to workshop' system. That is appliances must be delivered to the service centre or original installer at the cost of the purchaser and no mileage will be paid to affect repairs.

 

 

PRODUCT

WARRANTY DURATION

Satellite Antennas (whole antenna)-FLATSAT, TELESAT, VOYAGER, MOTOSAT & CARRY SAT inclusive. NOT INCLUDING INTERNETSAT (see below)

3 YEARS (from the date of purchase by the end customer)

Satellite Antenna -

INTERNETSAT (applied to all parts of the antenna)

1 YEAR (from the date of purchase by the end customer)

Satellite Antenna - iLNB

and MODEM of the INTERNETSAT antenna (INTERNETSAT kit supplied by Digitaria)

1 YEAR (from the date of purchase by the end customer)

Satellite Accessories -

DSF80/DSF80E

3 YEARS (from the date of purchase by the end customer)

Satellite Accessories - Kit

Motosat

3 YEARS (from the date of purchase by the end customer)

Televisions - (TY2 Complete Range, TECHWOOD...)

2 YEARS (from the date of purchase by the end customer)

Receivers - FORCE HD CI+, RDT1000G

2 YEARS (from the date of purchase by the end customer)

Terrestrial Antennas -

TELEPLUS, WEEKEND, WALKIE, YACHTING, WING

3 YEARS (from the date of purchase by the end customer)

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